{"id":994,"date":"2026-02-07T23:25:10","date_gmt":"2026-02-07T23:25:10","guid":{"rendered":"https:\/\/lavenhamit.uk\/wrdprss\/?page_id=994"},"modified":"2026-02-09T12:14:59","modified_gmt":"2026-02-09T12:14:59","slug":"quick-assist-remote-online-support","status":"publish","type":"page","link":"https:\/\/lavenhamit.uk\/wrdprss\/?page_id=994","title":{"rendered":"Quick Assist Remote Online Support"},"content":{"rendered":"\n<p>Quick fixes for Windows Desktop and laptop Personal computers using built-in Remote Help features without needing third-party software or lengthy configuration procedures. We can quickly connect to your system and you can then supervise the support session with screen-sharing so that you can see what&nbsp; the technician is doing.<\/p>\n\n\n\n<p>This is a UK based English speaking service. You need a reliable internet connection and a phone. If you have requested a call-back then you need to have a UK registered mobile or landline number.<\/p>\n\n\n\n<p>Common Tasks<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Removing bogus &amp; scam warning messages, alerts and notifications &#8211; often claiming&nbsp; that Anti-Virus software requires license renewal or insisting that a call to technical support services is required.<\/li>\n\n\n\n<li>Troubleshooting slow and unresponsive systems.&nbsp;<\/li>\n\n\n\n<li>Setting-up and troubleshooting connections to printers.<\/li>\n<\/ul>\n\n\n\n<p>Before initiating support confirm that your PC is running MS Windows 10 or 11 and that you can start the built-in Quick Assist App. This can be found with a search or started by holding down your keyboard <strong>CTRL<\/strong> and <strong>Windows<\/strong> keys and then tapping the <strong>Q<\/strong> key.<\/p>\n\n\n\n<p>Call us on <strong>UK Support Tel: 01787-852200<\/strong> or complete the <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfCP7xKNeHvKkgUxHgX8GrgFqvoSP1G184L3QqHicgm4Fc_jA\/viewform?usp=header\" data-type=\"link\" data-id=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfCP7xKNeHvKkgUxHgX8GrgFqvoSP1G184L3QqHicgm4Fc_jA\/viewform?usp=header\" target=\"_blank\" rel=\"noreferrer noopener\">Contact form<\/a> for a call-back.<\/p>\n\n\n\n<p>The Minimum charge for a successful fix is \u00a322.50 (30 minutes) but we operate a <strong>No-Fix-No-Fee<\/strong> policy for unsuccessful connections, or early terminated sessions (under 15 minutes). Additional minutes over 30 minutes will be charged in 15 minute blocks at \u00a311.25<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to give or get help with Quick Assist in Windows | Microsoft\" width=\"625\" height=\"352\" src=\"https:\/\/www.youtube.com\/embed\/qvTqQqWVYpc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Quick fixes for Windows Desktop and laptop Personal computers using built-in Remote Help features without needing third-party software or lengthy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-994","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/pages\/994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=994"}],"version-history":[{"count":6,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/pages\/994\/revisions"}],"predecessor-version":[{"id":1004,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/pages\/994\/revisions\/1004"}],"wp:attachment":[{"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}