{"id":508,"date":"2020-03-13T20:58:14","date_gmt":"2020-03-13T20:58:14","guid":{"rendered":"https:\/\/lavenhamit.uk\/wrdprss\/?p=508"},"modified":"2020-04-07T19:18:31","modified_gmt":"2020-04-07T18:18:31","slug":"google-chrome-not-upgrading-problem-reverts-to-previous-version","status":"publish","type":"post","link":"https:\/\/lavenhamit.uk\/wrdprss\/?p=508","title":{"rendered":"Google Chrome not upgrading problem &#8211; reverts to previous version"},"content":{"rendered":"\n<p>On a Dell Inspiron Desktop Tower PC running Windows 10 Home 64bit, recently upgraded from Windows 7 Home Premium &#8211; there was a very odd problem with Google&#8217;s Chrome Browser.<img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"271\" class=\"wp-image-506\" style=\"width: 450px;\" src=\"https:\/\/lavenhamit.uk\/wrdprss\/wp-content\/uploads\/2020\/03\/Chrome-About.png\" alt=\"Chrome version dialogue\" srcset=\"https:\/\/lavenhamit.uk\/wrdprss\/wp-content\/uploads\/2020\/03\/Chrome-About.png 475w, https:\/\/lavenhamit.uk\/wrdprss\/wp-content\/uploads\/2020\/03\/Chrome-About-300x181.png 300w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/p>\n\n\n\n<p>Firstly the version was rather elderly 58.58.3029.110 and wasn&#8217;t auto-upgrading, secondly no link for uninstalling was viewable in Control Panel or Settings:Apps. All attempts to run the online installer made no difference. Manually deleting the installation folders and Registry entries would be &#8216;magically&#8217; reversed if any installer (even later versions) was run or existing link was activated.<\/p>\n\n\n\n<p>Working on the guess that this was an &#8216;enterprise&#8217; issue &#8211; running the latest <a rel=\"noreferrer noopener\" aria-label=\"Chrome Browser for Enterprise MSI (opens in a new tab)\" href=\"https:\/\/cloud.google.com\/chrome-enterprise\/browser\/download\/\" target=\"_blank\">Chrome Browser for Enterprise MSI<\/a> (installer &#8211; scroll down past the bundles) restored an Uninstall link.<\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"203\" class=\"wp-image-507\" style=\"width: 650px;\" src=\"https:\/\/lavenhamit.uk\/wrdprss\/wp-content\/uploads\/2020\/03\/Chrome-uninstall.png\" alt=\"Chrome Uninstall Link\" srcset=\"https:\/\/lavenhamit.uk\/wrdprss\/wp-content\/uploads\/2020\/03\/Chrome-uninstall.png 486w, https:\/\/lavenhamit.uk\/wrdprss\/wp-content\/uploads\/2020\/03\/Chrome-uninstall-300x94.png 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/> Uninstalling using this link seemed to work &#8211; but any installer would still produce the &#8216;magical&#8217; reversion described above.<\/p>\n\n\n\n<p>Using the Offline <a rel=\"noreferrer noopener\" aria-label=\"Chrome Installer (opens in a new tab)\" href=\"https:\/\/www.google.com\/chrome\/?system=true&amp;standalone=1&amp;platform=win64\" target=\"_blank\">Chrome Installer<\/a> (or <a rel=\"noreferrer noopener\" aria-label=\"32 bit (opens in a new tab)\" href=\"https:\/\/www.google.com\/intl\/en\/chrome\/?standalone=1\" target=\"_blank\">32 bit<\/a>) from a different Local Administrator Account temporarily resolved the issue but the &#8216;magical&#8217; reversion eventually returned.<\/p>\n\n\n\n<p>Googling revealed a few other similar cases, at least one <a rel=\"noreferrer noopener\" href=\"https:\/\/superuser.com\/questions\/1280835\/updated-chrome-but-old-version-still-launches\" target=\"_blank\">user being ridiculed<\/a>  on a support forum!  After yet another reversion I started to examine the individual processes in Task Manager and discovered (using Open file location) they were bogus entries running from outside the Chrome Installation folders, also realized that they were named <strong>Chrome (32 bit)<\/strong> unlike the genuine version.<\/p>\n\n\n\n<p>So this is a <strong>Virus<\/strong> which enforces the use of an old Browser version for its own purposes &#8211; which I could not deduce.  There were at least two bogus folders in Program Files of a similar nature. I had tried at least two AV scanners before finding the culprit. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>On a Dell Inspiron Desktop Tower PC running Windows 10 Home 64bit, recently upgraded from Windows 7 Home Premium &#8211; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[29,28,30],"class_list":["post-508","post","type-post","status-publish","format-standard","hentry","category-workshop-tales-repairs-fixes-solutions-for-pc-problems","tag-behaviour","tag-chrome","tag-reverts"],"_links":{"self":[{"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/posts\/508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=508"}],"version-history":[{"count":4,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/posts\/508\/revisions"}],"predecessor-version":[{"id":541,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=\/wp\/v2\/posts\/508\/revisions\/541"}],"wp:attachment":[{"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=508"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=508"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lavenhamit.uk\/wrdprss\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}