Microsoft Quick Assist is a Windows 10 app (both parties need to have Win 10) that enables two people to share a computer over a remote connection so that one person can help solve problems on the other person’s computer.
- Select the Start button > Windows Accessories > Quick Assist, or select the search box on the taskbar and type Quick Assist, and then select Quick Assist in the list of results.
- For older versions of windows then we can use Windows Remote Assistance – select the search box on the taskbar and type Invite, and then select Invite someone to help.
- For our LavenhamIT.uk clients then another option is to install our Support Tool.