Microsoft Quick Assist is a Windows 10 app (both parties need to have Win 10) that enables two people to share a computer over a remote connection so that one person can help solve problems on the other person’s computer.

1. Select the Start button > Windows Accessories > Quick Assist, or select the search box on the taskbar and type Quick Assist, and then select Quick Assist in the list of results.
2. For older versions of windows then we can use Windows Remote Assistance – select the search box on the taskbar and type Invite, and then select Invite someone to help.
3. For our LavenhamIT.uk clients then another option is to install our Support Tool.