After trying to set-up a new Epson Expression Home printer for a client and failing to get any usable printouts from the control panel I then connected directly by USB to a Windows 11 machine. Using the downloadable configuration tool the black prints became dense enough to read. After a couple of nozzle cleans and a head clean the black improved slightly more but the nozzle check report showed the colours were still full of gaps. The Epson support line advised me to then carry out multiple head cleans & nozzle checks in succession. My client intervened and started the return process. I cannot remember ever having this amount of set-up difficulty with a new printer to get to the output of printed sheets. Printer drivers and connectivity would not be such an issue as this involves so many combinations of products.