Latest – Page 9 – Lavenham IT

Sage Payroll Reinstallation Update Problem – Tip – Solution

March 31, 2018 Published by: Andrew

When you run the sage payroll installer on a pc that already has or had a previous version installed you will hit the dialogue picker which invites you to choose which installation you wish to update. This might be what you require – if not then there is no obvious method to force a ‘fresh’ installation ignoring whatever happened before, and you might even have a dialogue asking you to choose from an empty [unpopulated] list – you are unable to proceed.

After uninstalling the application and then deleting the program folders etc attempting to by-pass this problem the really critical tip is to look in ‘C:\Windows’.

If there is a ‘Payroll.ini’ file rename/delete it or move it somewhere else if you are cautious.

Obviously take care and back-up data and/or the system if you are working on a live installation.

Third Party Products & Services

Yealink W60P IP DECT Cordless Phone Kit

March 20, 2018 Published by: Andrew

Cordless VOIP phone, this requires a Broadband Router and at least one VOIP account to set-up.

It DOES NOT operate on a fixed, landline service/socket like BT.

Products and Services Tips & Tricks

Windows Remote Help and Support – Screen Sharing

February 3, 2018 Published by: Andrew

Microsoft Quick Assist is a Windows 10 app (both parties need to have Win 10) that enables two people to share a computer over a remote connection so that one person can help solve problems on the other person’s computer.

Select the Start button > Windows Accessories > Quick Assist, or select the search box on the taskbar and type Quick Assist, and then select Quick Assist in the list of results.
For older versions of windows then we can use Windows Remote Assistance – select the search box on the taskbar and type Invite, and then select Invite someone to help.
For our LavenhamIT.uk clients then another option is to install our Support Tool.